FAQ
Account profile
Application process
Don’t worry, if you don’t have a resume, you’ll have the chance to enter your work history and other information in your Candidate Home account when you apply. However, Professional (including non-frontline Retail and non-frontline Care) and Executive level positions do require a resume to apply.
However, assessment results are valid for 6 months. To transfer your results to the new position you apply for, click on the “Assessment” link and click “Next” a couple of times until you receive a message stating you have already completed the assessment, and your results will be applied.
Assessments can be completed on a mobile device or computer using any of the following browsers.
- Internet Explorer Version 6.0 and higher (Windows PC Only)
- Firefox Version 2.0 and higher (Windows PC or Mac)
- Safari Version 4.0 and higher (Mac only)
- Google Chrome Version 4.0 and higher (Windows PC or Mac)
Assessment results are valid for 6 months, pass or fail. You can try again after the 6-month duration has expired.
In the meantime, we encourage you to continue reviewing our complete list of job openings and apply to positions you feel best fit your experience and qualifications. You can also sign up for job alerts through our T-Mobile Talent Community.
Other questions
Special Note: This contact channel is reserved for use by individuals who require reasonable accommodation(s) in order to apply/interview for a posted position with T-Mobile USA. This channel is not a means to apply for a position.
Yes, in some cases. In other cases, we try to use local talent. We recommend applying for positions that you think are the best fit for you and are located in your geographical preference.
T-Mobile USA, Inc. is an Equal Opportunity Employer.